Mobile Device Management

With the explosive adoption of smartphones and tablets in the workplace, the implementation of mobile strategies can often conflict with IT best practices. Supporting diverse user needs, can be a difficult balancing act.

Mobile infrastructures have changed the way we work from an on-demand model to a real time virtual environment accessible anytime and anywhere. We understand the needs of a mobile workforce. We too rely on these devices to be managed, synchronized, secured and supported 7 days a week, 24 hours a day.

Manage – Mobile devices come in many shapes and sizes, each with unique operating systems, applications and multiple ways for managing them individually. Centralizing the management of these devices can bring about some standardization on how they are deployed, serviced, protected and monitored. Maintaining your mobile resources will generate a higher return on investment in your workforce, infrastructure and processes.

Synchronize – Sending and receiving communications from a smart phone is certainly convenient, but what about ensuring that information is updated on your tablet, PC and communicated to the line of business applications back at your office? With literally dozens of mobile platforms available today, it isn’t always easy to have devices play nice in the same corporate environment. We can work with you to develop the right synchronization strategy for your workforce.

Secure – So you have a mix of employee owned devices and corporate issued mobile devices. You understand the importance of having these devices roam the streets and communicate in a secure fashion. The questions is, how can you verify that employees aren’t changing any settings on their devices to bypass the inconvenience of company mandated prohibited features and functions? Centralized Management tools which are used in the deployment of mobile devices can be configured to enforce your security policies and ensure regulatory compliance on many levels. We understand mobile security and provide management services to ensure your investments and corporate data are protected.

Support – In addition to full PC helpdesk and network support, we also provide remote mobile support services for your workforce. We work with your organization to determine the level of expertise you require and put together a flexible and comprehensive support package which encompasses all facets of mobile deployment, management and security.